Privacy Policy

Oscar & Co (“we”, “us”, “our”) respects your privacy and is committed to handling your personal information responsibly, in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Information we collect

When you browse our site, create an account, or place an order, we may collect: your name, email address, phone number, shipping and billing address, order history, and general browsing information (such as pages visited and device type). We do not collect or store your full payment card details — these are handled directly by our payment processor.

How we use your information

We use your information to process and deliver orders, respond to customer service enquiries, send order updates, and — only with your consent — send marketing emails about new arrivals and offers. You can unsubscribe from marketing emails at any time.

Cookies

Our site uses cookies to keep your cart working correctly, remember your preferences, and understand how the site is used so we can improve it. You can disable cookies in your browser settings, though some parts of the site may not work as intended without them.

Sharing your information

We share personal information only where necessary to run our business: with payment processors to complete transactions, with shipping carriers to deliver your order, and with IT and hosting providers who help us run this website. We do not sell your personal information to third parties.

Data security

We take reasonable steps to protect the personal information we hold from misuse, loss, and unauthorised access, including secure hosting and encrypted checkout.

Your rights

You can ask us to access, correct, or delete the personal information we hold about you at any time. To make a request, or if you have any questions about this policy, contact us at customercare@oscarandco.com.au.

Changes to this policy

We may update this policy from time to time to reflect changes in our practices. The current version will always be available on this page.