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Shipping
Free DHL shipping on orders over $150, with clear timeframes from dispatch to delivery.
Every Oscar & Co order ships with signature-on-delivery and full insurance cover until it reaches you. Choose DHL Express or Australia Post at checkout — DHL Express ships free on orders over $150.
Shipping rates
| Method | Cost | Estimated delivery |
|---|---|---|
| DHL Express | $25 (free over $150) | 1–3 business days after dispatch |
| Australia Post | $15 | 3–8 business days after dispatch |
Processing time
Fine jewellery is made to be right, not fast. Ready-to-ship pieces are dispatched within 1–2 business days. Made-to-order, resized, or engraved pieces typically take 5–10 business days to craft before they ship — the exact timeframe is shown on the product page and confirmed in your order email.
Delivery timeframes
| Location | DHL Express | Australia Post |
|---|---|---|
| Metro areas (Sydney, Melbourne, Brisbane, Perth, Adelaide) | 1–2 business days | 3–5 business days |
| Regional Australia | 2–3 business days | 4–7 business days |
| Remote areas | Up to 4 business days | Up to 10 business days |
Tracking & security
You’ll receive a tracking link by email as soon as your order ships. Every parcel is sent in discreet, unbranded packaging, fully insured, and requires a signature on delivery — so it’s worth having it sent somewhere you know someone will be home.
International shipping
At this stage, we ship within Australia only. If you’re outside Australia and interested in a piece, email customercare@oscarandco.com.au and we’ll let you know if international shipping becomes available.
Questions about an order already on its way? Check our FAQ, see our returns policy if something’s not right when it arrives, or contact us directly.